KozyOps was built by people who have dispatched a 6 AM propane run in a Vermont February, run a four-seat dispatch desk through a January cold snap, and reconciled a deposit batch with three card processors and two banks before month-end close.
The platform started inside a working fuel-and-service operation that grew past 40, then past 50 people, with two fuels, multiple depots, and a service department on the same trucks. Every module answers a question an office staffer, a controller, a parts manager, or a driver actually asked, on a real day, with a real customer waiting. That is why the route board has multi-seat hand-off, why the ledger card supports segregation of duties, and why fuel assistance is a first-class module instead of a memo.
It runs today across 11 tenants in production, monitoring 1,847 tanks 24/7. The release cadence has stayed loud: 66 commits in 10 days between v3.10.0 and v3.22.0 in January 2026. Operators using the platform feel the deltas the same week we ship them.
Three surfaces, one product (plus the processor)
KozyOps ships four surfaces that share one database and one customer record.
- Web back office. An Angular 21 single-page app for dispatch, AR, AP, payroll, parts, and leadership.
- KozyServiceman iOS. Routes, service jobs, clock events. One login, three sections (Delivery, Servicemen, My Time).
- Customer portal. Balance, pay, request a delivery, book a tune-up, message the office. White-labeled per brand: Portal URL, light and dark logos, favicon, support contact, Service Plan PDFs.
- Kozy Payments. Our own card processor wired through the ledger, NMI gateway underneath. At-cost. Not a profit center.
You get the platform. You get the surfaces. You get the integrations. We do not sell modules.
What we believe
Software should do the boring parts so people can do the hard parts.
The hard parts are the ones a human is good at: knowing the customer, knowing the truck, knowing the weather, knowing which AR account to call before it ages another 28 days. The boring parts are everything the software should handle without anyone asking it to.
Tell the truth about what the product does.
If a feature is not shipped, we say “coming.” If an integration is not in the codebase, we do not list its logo. If we are not sure, we say we are not sure. That discipline matters more at 50 people than at 4, because at 50 you have departments that will call your bluff in the first week.
Run payments at cost.
Kozy Payments is a feature of the platform, not a margin line. Rates land lower than most dealers expect. The card-to-ledger integration goes deeper than any third-party gateway can reach. The controller can sign the SOC questionnaire honestly.
Cold-weather first.
Most fuel software comes from somewhere that does not get below zero. Ours does. Degree-day forecasting, K-factor, ATU and ACT, LIHEAP and state-program fuel assistance, HOD compliance, calendar schedules for seasonal customers. These are how the product starts, not features bolted on later.
Scale should not change the seat you sit in.
The same back office runs for a guy and a truck and for a thousand-vehicle fleet across a dozen depots. Multi-tenant per dealer. Multi-brand under one operator. Eight server-side-enforced roles with segregation of duties between AR and AP, between dispatch and payroll, between parts and accounting. Record-level change logs and view logs across every resource. Audit trails the auditor can read.
Who we serve
Any fuel you sell, any trade you also run, on the same trucks. Propane, heating oil, kerosene, diesel, gasoline, off-road, biofuel blends. HVAC service, oil-side service, propane-side service, plumbing, electrical. Free-form fuels and generalized service work because the industry does not fit a fixed menu.
The platform scales with you. A guy and a truck. A regional dealer running eight trucks out of two depots. A multi-brand operator running three or four hundred employees across a dozen loading sites. Same product. Same audit trail. Same ledger.
What we do not do
- We do not run sponsored content.
- We do not sell your data.
- We do not bolt AI onto things to put AI in the marketing copy.